Terms & Conditions

All prices shown include VAT at 17.5%.

We can take payment securely via the internet by credit/debit card, over the telephone, or by cheque subject to clearance.

We operate a 14-day money back guarantee for an exchange or refund, subject to the following conditions: -

1 Goods must not have been worn or used and must be in pristine condition in their original, undamaged box. Marked or scratched goods will not be accepted back for refund or exchange.

2 We do not refund on earrings due to health and safety reasons unless goods are faulty.

3 Goods altered, sized or adjusted cannot be accepted back.

4 Special orders that have been obtained specifically for a customer from an enquiry cannot be accepted back.


Orders can be cancelled up to the point of despatch (excluding specially ordered items) at no charge to the customer and a full refund made. Once items are despatched, a charge will be deducted for post and packaging from the refund due when goods are returned.

We suggest any goods returned are sent by "Special Delivery" at the appropriate compensation level. Returned goods that are not accepted for refund due to the above conditions will be sent back to the purchaser.

Orders will normally be despatched within 7-10 working days, however if the order is very urgent please let us know and we will do our best to fast track it. If any items are out of stock, we will inform you of this immediately and confirm a later despatch date.